How Boda Health collects, uses, shares, and protects customer and site information.
Information We Collect
Boda may collect customer contact details, account or lead form submissions, order details, product selections, support messages, shipping information, and communication preferences needed to operate the storefront.
Boda may also collect technical information such as device type, browser, approximate location, referral source, pages viewed, cart events, and interaction data through analytics and advertising tools where configured.
Payment card information is handled through Shopify Checkout and its payment processors. Boda does not directly collect or store full card numbers on the custom front end.
How We Use Information
Information is used to operate the site, respond to enquiries, process orders, support customers, coordinate fulfillment, provide order updates, manage product documentation, improve the customer experience, and meet legal, compliance, platform, or security obligations.
Order and support information may be used to investigate delivery issues, damaged packages, incorrect items, refund requests, chargebacks, suspected fraud, abuse, or policy violations.
Marketing and analytics data may be used to understand site performance, improve product pages, measure campaigns, build remarketing audiences, and optimize checkout flow where permitted.
Shopify, Payments And Checkout
Boda uses Shopify to power cart, checkout, payment processing, order confirmation, and related ecommerce records once the store connection is live.
When customers proceed to Shopify Checkout, Shopify and its payment partners may process information according to their own terms, security practices, and privacy policies.
Boda may receive order status, checkout status, payment status, customer details, and fulfillment information needed to operate the store and support customers.
Fulfillment Partners And Wholesaler Sharing
Approved order and fulfillment details may be shared with the licensed wholesaler or authorized fulfillment partner so the order can be reviewed, released, packed, shipped, and supported.
Shared information may include customer name, contact details, shipping address, product line items, quantities, order notes, compliance status, tracking details, and issue reports where needed.
Boda aims to share only the information needed for checkout, fulfillment, documentation, support, compliance, analytics, and lawful business operations.
Analytics, Advertising And Cookies
The site is designed to support tools such as Google Tag Manager, Google Analytics, Meta pixel/events, Shopify analytics, and Vercel analytics where configured.
These tools may use cookies, pixels, server events, or similar technologies to measure traffic, product views, cart actions, checkout events, and campaign performance.
Customers can control some tracking through browser settings, device settings, consent tools where available, or platform-level advertising preferences.
Data Retention And Security
Boda keeps information for as long as needed to operate the store, support customers, meet accounting or legal obligations, resolve disputes, prevent fraud, and maintain compliance records.
Reasonable administrative, technical, and operational safeguards should be used to protect customer information, but no online service can guarantee absolute security.
If a customer wants to request access, correction, deletion, or support with privacy questions, they should contact Boda through the official support contact once active.