The terms that govern use of the Boda Health storefront, product pages, cart, and order handoff.
Storefront Role
Boda Health operates the premium storefront, customer experience, product information layout, documentation experience, cart interface, and checkout handoff.
Product approval, regulated supply, release, packing, delivery, and any required fulfillment checks are handled by the licensed wholesaler or authorized fulfillment partner.
By using the site, customers understand that Boda is not presented as a medical provider, pharmacy, prescribing service, compounding facility, or direct regulated product supplier.
No Medical Advice
The site does not provide medical advice, diagnosis, treatment recommendations, public dosage guidance, reconstitution instructions, injection guidance, prescribing services, or personal product-use recommendations.
Product pages, product specs, FAQs, and marketing copy are for storefront clarity and research-use positioning only. They should not be interpreted as instructions for personal use.
Customers are responsible for obtaining any professional or licensed guidance required by applicable law and their personal circumstances.
Product Information
Boda aims to present product names, strengths, prices, categories, customer interest areas, and documents clearly. Information may change as product assets, wholesaler data, batch documents, or Shopify variants are updated.
Product highlights describe customer interest areas. They are not health claims, treatment claims, outcome guarantees, or suitability promises.
COA, batch, purity, testing, and documentation statements should only be relied on where supplied by the licensed wholesaler, lab, manufacturer, or fulfillment partner.
Orders And Checkout
Orders are subject to product availability, Shopify checkout completion, payment authorization, fraud review, order review, fulfillment approval, stock status, courier availability, and applicable compliance checks.
Boda or the fulfillment partner may hold, cancel, decline, refund, or request additional information for an order where required by law, platform policy, supply constraints, suspected abuse, incorrect information, or fulfillment review.
Prices, product availability, shipping rules, and promotions may change without notice before checkout is completed.
Customer Responsibilities
Customers must provide accurate contact, shipping, and order information. Incorrect or incomplete information may delay or prevent fulfillment.
Customers must review product names, strengths, quantities, shipping details, and order information before checkout.
Customers must not misuse the site, submit false information, attempt unauthorized access, interfere with checkout or tracking tools, or use site content in a misleading or unlawful way.
Returns, Refunds And Delivery Issues
Returns, refunds, replacements, and cancellations are reviewed according to order status, fulfillment status, product handling requirements, applicable law, Shopify records, and wholesaler policy.
Regulated, sensitive, sealed, or temperature-dependent products may not be eligible for return once dispatched unless required by law or approved by the fulfillment partner.
Customers should report damaged, missing, incorrect, or delayed orders promptly with the order number, photos where relevant, and a clear description of the issue.
Limitation Of Responsibility
Boda is not responsible for delays, holds, cancellations, product release decisions, courier disruptions, customs or regulatory issues, stock shortages, platform outages, or payment processing issues outside its direct control.
To the fullest extent permitted by law, Boda is not liable for indirect, incidental, consequential, punitive, or special damages arising from use of the site, product information, checkout flow, or fulfillment process.
Nothing in these terms limits rights that cannot legally be limited under applicable consumer protection law.